info@h7labsgroup.com
Edappal, Kerala, India
FAQs

We're based in Edappal and serve clients across Malappuram district — including Tirur, Manjeri, Perinthalmanna, Ponnani, Kottakkal and nearby areas. For larger projects we travel further across Kerala.

For clients on our AMC plan, we aim to respond within 2–4 hours. For new clients, we typically respond the same day or next morning. Emergency support is available on WhatsApp at +91 9048274406.

Both. We come to your location for hardware, networking and CCTV work. For software issues, we also offer remote support so we can fix things without you waiting for a visit.

It depends on the number of cameras, type (HD, IP, thermal) and the size of your premises. A basic 4-camera system for a small shop starts from around ₹12,000–18,000 including installation. We give free site assessments and upfront quotes — no hidden charges.

Yes. We offer annual maintenance contracts for CCTV systems that include regular health checks, cleaning, firmware updates and priority support if something stops working.

Absolutely. Weak Wi-Fi is usually caused by wrong router placement, interference or outdated equipment. We assess your space and design a proper network with the right access points — no more dead zones.

Yes. We handle structured cabling, managed switches and enterprise-grade Wi-Fi access points for buildings of all sizes — from small shops to multi-storey offices and schools.

If you don't have a backup — it's likely gone. We set up automatic cloud and local backup systems so your data is always recoverable, even if your hardware fails completely.

Yes. We handle the full setup — email accounts, shared drives, Teams or Meet configuration, and user training — for your entire team.

Yes — HP, Dell, Lenovo, Asus, Acer, Apple and all other brands. We handle hardware repairs, OS installation, virus removal, data recovery and upgrades like RAM and SSD.

For walk-in repairs, basic diagnosis is free. We tell you what's wrong and the cost before we start any work — you decide whether to proceed.

AMC stands for Annual Maintenance Contract. It means we handle all your IT maintenance — computers, network, CCTV — for a fixed monthly fee. If you have more than 5 computers or depend on IT daily, an AMC will save you money and downtime in the long run.

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